Returns & Exchanges
We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 30-day money-back guarantee for all products purchased through our official website. If your audio experience isn't hitting the right notes, we make the return process seamless and straightforward.
Initiate Your Return
Visit our online Support Center and enter your order number and email address to verify your purchase and start the request.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked and processed quickly.
Package Your Gear
Place the product in its original packaging with all included accessories and cables, then securely seal the box with the new shipping label attached.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the item, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing